Domestic (USA) Orders
USA orders will ship via USPS First Class Mail (5-7 Business Days). Customers may choose to upgrade to USPS Priority Mail (3-5 Business Days) or USPS Priority Mail Express (2-3 Business Days) for an additional fee.
For most international orders we will be shipping via USPS ePacket which varies between 10 to 21 business days. ePacket is ONLY available to these countries:
- Great Britain
- Hong Kong
- Korea, Republic of (South)
- New Zealand
If your country is not listed above, or if you want to upgrade your ePacket service for faster and more reliable service, you must choose the FedEx Priority Mail (3 to 5 Business Days; Guaranteed) service for an additional fee. If you are not on the list above and you choose a service other than FedEx Priority Mail, we will not be able to ship your order! We will attempt to contact you by phone or email to resolve the hold.
Please note we cannot under declare the value of a package or mark them as gifts unless they are gifts. The declared value of the package is based on the amount you paid for the item(s).
In most cases we try our best to package and ship orders by 3PM PST on the same day the order is received. However, it can take 24 to 48 hours in some cases as we do not ship on Saturday, Sunday, or major holidays. If you place an order on Saturday or Sunday, it will most likely ship on Monday morning.